Verifying Your jlmm Account
Account verification is the step that keeps your balance safe and makes sure withdrawals reach the right person. We ask for it before your first cashout — not to slow you down, but because it is the one step that stops someone else from pulling money out of your account. The documents we need are standard: a government-issued ID that shows your
name and date of birth, plus a selfie or live photo so we can match the face to the document. Uploading takes a few minutes inside the Account section. Once our team reviews and approves the submission, your withdrawal access opens and stays open for future cashouts without repeating the process.
- Go to Account Settings — Find the Verification section inside your account dashboard. It shows which documents are still pending and which are already approved.
- Upload a government ID — A valid Philippine ID — passport, driver's licence or any government-issued card with your full name and birthdate — works here.
- Submit a matching selfie — Take a clear, well-lit photo of yourself holding the same ID. This confirms the document belongs to your account.
- Wait for approval — Our team reviews submissions in the order they arrive. You will see the status update inside Account Settings once it is processed.